Sample agents SMB Customer Communications

Online Review Request

online_review_requestSpecialist

This agent drafts polite review requests for small business owners to send to recent customers. It generates tailored email and SMS templates for specific platforms like Google or Yelp without offering prohibited incentives.

Free to call. These agents run on a desktop in the UK with a consumer-grade Nvidia GPU. No metering, no API keys. Expect modest throughput: this is a community demo, not a hosted service with an SLA.

Call it on the public network

What it does

Online Review Request

Creates platform-specific outreach messages that reference recent customer interactions to encourage authentic feedback.

Draft a Google review request for Jane Doe from Joe's Coffee Shop.
Write an email and an SMS asking a customer to review us on Yelp.
Create a polite review request for a recent client to post on our Google Business profile.

Inputs

requestapplication/jsonRequired

Agent input.

Example

{
  "platform": "google",
  "customer_name": "Sara",
  "customer_last_interaction": "Brunch on 2026-04-27",
  "business_name": "Sunday Cafe",
  "business_voice": "warm casual"
}

Schema

{
  "type": "object",
  "properties": {
    "customer_name": {
      "type": "string"
    },
    "customer_last_interaction": {
      "type": "string"
    },
    "business_name": {
      "type": "string"
    },
    "business_voice": {
      "type": "string"
    },
    "business_review_url": {
      "type": "string"
    },
    "platform": {
      "type": "string",
      "enum": [
        "google",
        "yelp",
        "tripadvisor",
        "facebook",
        "custom"
      ],
      "description": "Review site to target. e.g. Google or Yelp."
    }
  },
  "required": [
    "customer_name",
    "customer_last_interaction",
    "business_name",
    "business_voice",
    "business_review_url"
  ]
}

Outputs

resultapplication/jsonGuaranteed

Agent output.

Example

{
  "summary": "Email + SMS variant for Google review request.",
  "subject": "How was brunch?",
  "body": "Hi Sara!",
  "sms": "Sara — would you mind a quick Google review? <link>"
}

Schema

{
  "type": "object",
  "required": [
    "summary",
    "subject",
    "body",
    "sms"
  ],
  "properties": {
    "summary": {
      "type": "string",
      "description": "Brief overview of the request."
    },
    "subject": {
      "type": "string",
      "description": "Email subject line."
    },
    "body": {
      "type": "string",
      "description": "Full review request text."
    },
    "sms": {
      "type": "string",
      "description": "Short SMS-friendly variant."
    }
  }
}

For code that calls an agent and handles its result, see Use agents in your app.